Privacy Policy
Last updated: 2 February 2026
1. Information We Collect
When you use our services or contact us, we may collect the following information:
- Name and contact details (phone number, email address)
- Service address and suburb
- Details about your garage door or gate issue
- Payment information for completed services
2. How We Use Your Information
We use the information collected to:
- Provide garage door repair and maintenance services
- Contact you regarding your service enquiry
- Schedule and complete service appointments
- Process payments and send invoices
- Improve our services and customer experience
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers who assist in operating our business, provided they agree to keep this information confidential.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data storage and encrypted transmission of sensitive information.
5. Your Rights
Under Australian Privacy Principles, you have the right to:
- Access your personal information we hold
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
6. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Direct Garage Door Services
Phone: 1300 000 000
Email: info@example.com